Roofs by Peak

Privacy Policy

This Privacy Policy “(Policy)” applies to https://roofsbypeak.com/ and Peak Roofing and Exteriors (“we”, “our”, “us”) and governs data collection and usage. For purposes of this Privacy Policy, unless otherwise noted, all references to the company and/or site include https://roofsbypeak.com/. Our website is a commercial and residential roofing and construction site. By using the website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered, we may collect personally identifiable information, such as your:

  • Name
  • Email address

We do not collect any personal information about you unless you provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; driver’s license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission.

How do we use and share the information we collect?  

We collect and use your personal information in the following ways:

  • To operate and deliver the services you request
  • To provide you with notices about your account
  • To provide locally relevant service information, adverts, or other information we believe will be of interest to you
  • Inform you about our brand or events
  • To analyze trends, improve the site, and make it more useful to visitors
  • To otherwise provide other services through the site, and 
  • Send updates and news through email tailored to your preferences. (You can opt-out anytime using the link provided in our emails.)

Sharing Information with Third Parties  

We do not sell, rent, or lease our customer lists to third parties. 

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain confidentiality of your information. We may disclose your personal information without notice, if required to do so by law.

How do we protect your information?  

The security of your personal information is important to us. We use encrypted SSL technology for safe transactions and restrict database access to authorized personnel only. We follow generally accepted industry standards to protect the personal information submitted to us, and to guard that information against loss, misuse, or alteration.

Please note that no method of internet transmission or storage is 100% secure. While we employ commercially reasonable measures to protect your personal information, we cannot guarantee its absolute security.

Tracking User Behavior

We may keep track of the websites and pages our users visit, in order to determine what services are the most popular. 

Use of Cookies  

We may use “cookies” to provide you with the best user experience possible. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. 

Cookie information is stored in your browser and performs functions such as recognizing you when you return to our website and helping our team to understand which sections of the website you find most useful. We collect and store this information only in aggregate, or combined, form; we do not collect personally identifiable information with cookies. 

You have the ability to accept or decline cookies. When cookies are disabled or denied, cookieless pings are sent instead to Google Analytics for future measurement. Google Analytics uses cookieless pings for modeling of non-identifying and aggregated information which may include device type, browser type, conversion type, time of day and country. Cookieless in this context means that no cookies are being set in the visitor’s browser to collect the information.

Analytics:

We utilize Google Analytics to determine how many users visit our site, how often they visit the site, and to better understand the areas of greatest interest to our visitors. We do not combine the information collected through the use of Google Analytics with personally identifiable information.  

Right to Deletion

Subject to certain exceptions, on receipt of a verifiable request from you, we will:

  • Delete your personal information for our records; and
  • Direct any service providers to delete your personal information from their records. 

Children Under Thirteen:

We do not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask a parent or guardian for permission to use this site. 

Email Communication

From time to time, we may contact you via email for the purpose of providing announcements, confirmations, surveys, and/or other general communication.

If you would like to stop receiving communication via email from us, you may opt out by clicking on the unsubscribe button in the email. 

External Data Storage Sites

We may store your data on services provided by third-party hosting vendors with whom we have contracted. 

Your Consent:

By using our site, you agree to this privacy policy.

Changes to This Statement:

We reserve the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. Any changes will be posted on this page.

Contact Information

If you have any questions or concerns about this policy, please contact us via the phone number, contact form or mailing address on our website at any time.

Effective as of August 9th, 2024